The Kings Arms are delighted to finally announce that we are reopening and do what we do best which is to look after you.
We can confirm our reservations hot line is now open, and bookings are flooding in, we are taking online reservations for our scheduled opening Saturday the 4th of July 2020.
In line with safety guidelines we are operating a bookings only policy, to avoid disappointment please send us an email at the earliest to thecricketers@grosvenorpubs.com requesting your ideal date, booking time, number of persons (no more than 8 persons) your preference of seating indoor or outdoor and we will look to accommodate you the very best we can.
We have made all the necessary safety changes to The Kings Arms to ensure colleagues and guest safety. There are very clear guidelines for you to follow from arriving on the carpark. You will be warmly greeted at the front door and a host will take you to your table when its available.
It is an adjustment for all of us but we have worked hard to make this the best experience one can offer given the challenges, and we can't wait to see you again.
Please see below for our guidance notes for your comfort:
We can confirm our reservations hot line is now open, and bookings are flooding in, we are taking online reservations for our scheduled opening Saturday the 4th of July 2020.
In line with safety guidelines we are operating a bookings only policy, to avoid disappointment please send us an email at the earliest to thecricketers@grosvenorpubs.com requesting your ideal date, booking time, number of persons (no more than 8 persons) your preference of seating indoor or outdoor and we will look to accommodate you the very best we can.
We have made all the necessary safety changes to The Kings Arms to ensure colleagues and guest safety. There are very clear guidelines for you to follow from arriving on the carpark. You will be warmly greeted at the front door and a host will take you to your table when its available.
It is an adjustment for all of us but we have worked hard to make this the best experience one can offer given the challenges, and we can't wait to see you again.
Please see below for our guidance notes for your comfort:
Health Checks
Our team members, when returning back to work, complete a training programme of how to operate during Covid conditions. They have all completed a mandatory health screening assessment, management also operates daily health declaration process completed to ensure our colleagues are symptom free and fit to work. Any valued colleague that may be showing symptoms will be immediately sent home and required to self-isolate for the 14 days period.
Team Training
All our teams have been briefed and trained in our new enhanced cleaning procedures, heightened levels of responsibilities are stressed for both other colleagues and guests.
Cleaning & Sanitising
High risk contact points and surfaces will be deep cleaned every 20 minutes. Automatic hand sanitiser stations are available throughout all our businesses and we request you use them when you enter the building and at any point during you time with us. Colleagues will be hand washing for a minimum of 20 seconds every 20 minutes.
Personal Protection
Personal protective equipment is provided for necessary tasks and in use in accordance with government guidelines. Perspex screens have been installed in several locations where possible for additional protection for you and our teams.
Social Distancing
We have taken all reasonable steps to maintain a safe and social distance. We will be promoting a directional flow for guests and staff, some of which will involve a ‘one-way’ direction that will be clearly marked. We ask that everyone observe these. In our restaurant we have reduced seating capacity and we have also moved away from vertical drinking to ensure the safety of our guests.
In brief you will be as safe as you can be in The Kings Arms and we take these responsibilities very seriously.
We thank you for all of your support and our colleagues are very excited to open the doors again and welcome you back safely. It only leaves us to say a massive thank you for everyone who has supported us during this difficult period, and here’s to the future.
Kindest regards Team Grosvenor
In brief you will be as safe as you can be in The Kings Arms and we take these responsibilities very seriously.
We thank you for all of your support and our colleagues are very excited to open the doors again and welcome you back safely. It only leaves us to say a massive thank you for everyone who has supported us during this difficult period, and here’s to the future.
Kindest regards Team Grosvenor
